Insurance

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Making a weather related claim

If you’ve been affected by the weather conditions, please contact our 24/7 claims & emergency assistance helpline: 0818 208 408. Due to the large volume of weather-related calls, we're currently experiencing longer wait times than usual. Please bear with us. Alternatively, you can complete an online claim form here: Car, Home, Van & Business Claims

Policies purchased through personal lines brokers

Zurich personal insurance policies (for example Car, Home, Campervan Insurance policies) purchased through a broker. If you are unsure as to which booklet is applicable to your policy, please consult your broker

Car Insurance policy booklets

Zurich Car insurance Customers who incepted their policy from 11th June 2024 - blue cover. (Zurich Car or Zurich Car Plus products only)

Private: Car Insurance Customers who incepted or renewed their policy from 15th February 2024 (policy number that contains PMV) - orange cover.

Private: Car Insurance Customers who incepted or renewed their policy from 2nd January to 14th February 2024 (policy number that contains PMV) - orange cover.

Private: Car Insurance Customers who incepted or renewed their policy between 1st September 2021 and January 2024 (policy number that contains PMV) - orange cover.

Home Insurance policy booklets

Home Insurance Customers who purchased or renewed their policy from 1st February 2025

Home Insurance Customers who purchased or renewed their policy from 2nd January 2024 to 31st January 2025

Home Insurance Customers who purchased or renewed their policy between 1st September 2021 and 1st January 2024

Van Insurance policy booklets

Van Insurance Customers who incepted or renewed their policy from 15th February 2024 (policy number that contains CMV)

Van Insurance Customers who incepted or renewed their policy from 2nd January to 14th February 2024 (policy number that contains CMV)

Van Insurance Customers who incepted their policy between 1st February 2023 and 1st January 2024 (policy number that contains CMV)

Campervan Insurance policy booklets

Campervan Insurance Customer who incepted or renewed their policy from 15th February 2024

Campervan Insurance Customers who incepted or renewed their policy from 2nd January to 14th February 2024

Camper Van Customers who incepted or renewed their policy from 1st September 2021 to 1st January 2024

Mobilecover policy booklets

Mobilecover customers who incepted or renewed their policy from 2nd January 2024

Mobilecover customers who incepted or renewed their policy between 1st September 2021 and 1st January 2024

Archives

Car Insurance policy booklets archive

 Car Insurance customers who incepted or renewed their policy between 1st December 2020 and 31st August 2021 (policy number that contains PMV)

Car insurance customers who incepted their policy before 1st December 2020 (policy number that contains PMV)

Home Insurance policy booklets archive

Home Insurance Customer who incepted or renewed their policy from 2nd January to 14th February 2024 (policy number that contains ZHB or HAI)

Home Insurance customers who incepted their policy between 1st June 2021 and 31st August 2021 (Policy number containing ZHB or HAI)

Home Insurance customers who renewed their policy between 1st June 2021 and 31st August 2021 (Policy number containing ZHB or HAI)

Home Insurance customers who incepted or renewed their policy between the 1st February 2021 and 31st May 2021 (Policy number containing ZHB or HAI)

Home Insurance customers who incepted or renewed their policy before 1st February 2021 (Policy number containing ZHB or HAI)

Home insurance customers who incepted or renewed their policy from 1st September 2021 (policy number starting with 01 ZHB or 01 HAI)

Van Insurance policy booklets archive

Van Insurance customers who incepted their policy from 16th June 2022 or renewed their policy from 01st September 2022. (policy number that contains CMV)

Van Insurance customers who incepted their policy between 1st September 2021 and 15th June 2022 or customers who renewed their policy from 1st September 2021 to 31st August 2022 (policy number that contains CMV)

Van Insurance customers who incepted or renewed their policy between 1st December 2020 and 31st August 2021 (policy number that contains CMV)

Van insurance customers who incepted or renewed their policy before 1st December 2020 (policy number that contains CMV)

Mobilecover policy booklets archive

Mobilecover customers who incepted their policy between 18th March 2021 and 31st August 2021

Mobilecover customers who incepted their policy before 18th March 2021

Mobilecover customers who incepted or renewed their policy from 1st September 2021

Yacht and Motorboat Insurance policy booklets archive

Yacht and Motorboat customers who incepted or renewed their policy between 1st February 2021 and 31st August 2021

Yacht and Motorboat customers who incepted their policy before 1st February 2021

Travel Insurance policy booklets archive

Travel Insurance customers who incepted or renewed their policy before 1st September 2021 (policy number that contains ATP)
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Terms, conditions and underwriting criteria may apply.