Personal Accident Claims

You should first contact the person that set up the policy for you to establish that the benefit applies to your policy. This is either your Financial Advisor, one of our financial consultants or representatives. They will guide you through these steps:

Step 1: Send the following items to your Financial Advisor or to us:

• Completed Claim Form - you, or the person making the claim, will need to complete the relevant form

• Personal Accident Income Benefit

• A copy of your last wage slip or if self-employed confirmation of your earnings from your accountant.
• If you are claiming social welfare benefit, please attach a copy of the Social Welfare Benefit claim form

Step 2: We may write to the Life insured's GP and treating Specialist for medical reports for our Chief Medical Officer.

Step 3: We may decide that an independent medical assessment is required in certain circumstances on receipt of the medical reports. If so, you will be advised immediately.

Step 4: On receipt of all our requirements your claim will be assessed and where the claim is admitted, payment shall be made via electronic transfer to the appropriate bank account.