Job opportunities at Zurich Ireland

Job Summary

Zurich Life Assurance plc is looking for a Scheduled Operations Administrator to focus on supporting our customer and broker facing teams as they manage, understand and respond to what matters to customers. The person will also deal with other Internal Stakeholders too. We are looking for a highly motivated individual with excellent attention to detail. Successful candidates will gain a thorough knowledge of the workings of a life office by working in a dynamic environment handling premium related activities as well as queries and requests relating to products which range across Corporate and Individual Pensions, Investments & Protection Plans. 

This role is a full time role. Initially, due to the nature of the role full time attendance in the office will be required but over time it will evolve into a hybrid based role. Please talk to us at interview about the flexibility you may need. 

Your Role

As a Scheduled Operations Administrator your main responsibilities will include, but not necessarily be limited to, the following: 

•    Ensuring that our customers come first is a key responsibility of everyone including this role 
•    Processing all payment made by cheque to Zurich. This will involve ensuring that product rules and the company's processes and procedures are strictly adhered to. 
•    Occasionally Dealing with clients and brokers as well as other stakeholders over the phone or by email. 
•    Complaint’s handling where relevant. 
•    Interacting with other areas of the business e.g. Service Teams, Sales, Propositions, Compliance etc. to improve how we work 

Your Skills and Experience

As a Scheduled Operations Administrator your skills and qualifications will include: 

•    Good working knowledge of Microsoft Word, Excel 
•    Third Level Qualification in relevant area 
•    Have achieved or be making significant progress towards a relevant professional qualification that meets Central Bank Minimum Competency Requirements. 
•    Excellent attention to detail 
•    Ability to work in a dynamic team environment but be able to maintain high degree of accuracy working alone
•    Be well organized, results driven and capable of working to tight deadlines 
•    Good communicator with excellent interpersonal skills 
 

Additional Information

Primary work location is Blackrock. Position is Dublin-based. The work is office based for at least the first six months. At annual peaks in November and December (including over Christmas period) longer hours may be required to be worked. This may include weekend work on occasion but this is avoided if possible. During annual peak periods full time office attendance will be required.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Background

Established in 2013 and now based in Blackrock, the Dublin Technology Center delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it's with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority. We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Zurich Dublin Technology Center is looking for an Cloud Advisory & Enablement (A&E) Product Owner 

The role of Cloud Advisory & Enablement (A&E) Product Owner operates in the Cloud Enablement Office (CEO) team within our Cloud Transformation & Acceleration (CA&T) function. This role has a particular emphasis on Cloud Infrastructure Solution Architecture, Customer(internal) Delivery and Stakeholder Management. CA&T is a cross-functional team responsible for developing and managing the cloud strategy, governance, and best practices that the rest of the organization can leverage to transform the business using the cloud. 
The CEO team ensures the effective governance for the organization to adopt and accelerate Public Cloud use across the business. It does this through the holistic representation of key stakeholders from across the business who form a quorum, who commit to be broadly educated on key Cloud differentiators across security, reliability, availability, cost, and time to market. 

The CEO is recognised as the conduit for internal customers of Zurich’s multi-cloud platform to accelerate Cloud adoption and modernisation across the business and support the roadmap for Cloud migrations. The Advisory & Enablement product sits with other CA&T products such as, Azure & AWS Landing Zones, DevOps, Managed Services, FinOps, Data Integration, Risk & Compliance, Service Management and Education. The Cloud Advisory & Enablement product owner role would appeal to a person who enjoys variety, engaging stakeholders, developing opportunities within an evolving global function and recognises the importance of a structured approach to release management.

 

Your Role

As part of the CEO team delivering the CEO product portfolio you will help to:

o    Own, manage & define strategy for all global Advisory & Enablement activities concerning the A&E product using an Agile methodology

o    Develop and enhance A&E product capabilities enabling advancement of services or customer solutions within the AWS and Azure public Cloud sphere
o    Provide expertise on all AWS and Azure platform constructs and services, helping internal stakeholders to gain clarity on the solutioning of applications that are migrating, new or re-architecting.
o    Provide technical steering and prioritisation guidance to a team of Cloud engineers/architects on various Cloud initiatives 
o    Foster the growth and development of Automation and AI opportunities where applicable
o    Lead and influence team members to forge consensus on technical discussions including architectural and design guidelines, code reviews, release process, etc.
o    Continuous alignment with other CA&T Product teams where required to ensure continuous development of an iterative cloud roadmap to plan for ongoing changes to services\platforms as technologies emerge and new features are requested by users
o    Lead the definition and development of the A&E KPIs and reporting structures to demonstrate how cloud services align with the business objectives
o    Be a trusted advisor to Cloud stakeholders
o    Create and foster a culture of teamwork between the CA&T, ITS, Security and Architecture teams, establishing practical strategies to deliver outcomes aligned with the product and customer requirements.
o    Establish mechanism for internal customers to provide feedback on cloud services (i.e., surveys, focus groups, forums)
o    Show initiative, own issues, and take on challenges on behalf of A&E and CA&T.
o    Become familiar with wider IT, CA&T Services and processes
o    Become familiar with and adhere to Zurich security, risk and architecture policies.

Your Skills and Experience

As a Cloud Advisory & Enablement Product Owner your skills and qualifications will include: 

QUALIFICATIONS / SKILLS

o    5+ years’ experience delivering AWS/Azure public cloud services in a large-scale enterprise environment
o    Experience in infrastructure architecture management practices and programs, with relevant associated certifications 
o    Relevant degree or diploma programme of study
o    Project, program or service delivery management experience in virtual/cloud infrastructures
o    Proven ability to succeed in collaborative work environments using Agile/SCRUM/Kanban methodologies
o    Experience on AWS/Azure Security: Compliance, Cloud Security Architecture, third-party security tools/platforms 
o    Good on Planning & Estimation Practices: Effort and Schedule 

PREFERRED QUALIFICATIONS

o    7+years’ experience delivering AWS or Azure public cloud services in a large-scale enterprise environment
o    Expert level knowledge of Azure or AWS services with associated certifications
o    Azure DevOps, JIRA, Service Now, or JIRA platform skills would be beneficial
o    Expertise on AWS Cloud technologies. Designing solutions using one or more AWS features 
o    Knowledgeable on automated build/deployment, AI, and CI/CD 
o    Coding experience within AWS/Azure platform any of - Python, Terraform, ARM, API integration, Resource Graph

Additional Information

Primary work location is Trident House, Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

General Insurance Apprenticeship 2025 - Wexford

The Zurich Apprenticeship is a unique opportunity to enter the fast paced, varied and exciting world of Insurance with a leading international provider in the industry. 

Based in our Centre of Excellence in Co. Wexford, the programme is in it’s 10th year. This 3 year earn and learn programme will equip you with the skills, knowledge and experience to become a valuable contributor to the success of our business while developing your own rewarding career as an Insurance Professional. 

Graduating apprentices will receive a Level 8 Honours Degree, BA (Hons) in Insurance Practice from Atlantic Technological University Sligo.
 

As a Zurich Apprentice you will have responsibility for . . .

•    Providing excellent customer service to our customers (primarily over the phone - delivering excellent customer service to customers and brokers)
•    Responding to customer or broker queries in an efficiently and timely manner
•    Organising information to support filing, data entry, ensuring records are maintained and accurate
•    Building relationships in the team to ensure a positive culture and friendly environment
•    Working with others to achieve the overall goals - being a team player during tasks
•    Being responsible for your own personal and professional development
•    Completing your own training to achieve results
•    Ensuring the tasks you do are compliant with company risk and compliance policies
•    Undertaking a variety of tasks
 

We are interested in you if you . . .

• Are a highly motivated individual with a passion for succeeding
• Are a self-starter with self initiative
• Can demonstrate an enthusiastic, positive and friendly attitude
• Are interested in delivering great customer service
• Can demonstrate that you are a good team player
• Can build and maintain relationships with others
• Can demonstrate integrity in the work you undertake
• Are interested in learning and developing
• Can demonstrate attention to detail in your work
• Are resilient to change and can demonstrate flexibility in how you approach work
• Have an inquisitive mind and enjoy asking questions to learn

Location

This role will be based in our Wexford office. You will be expected to work on-site for the first 3-6 months. The role will then move to the hybrid model. 
This is a full time earn and learn position, you will receive one day to study per week to complete online lectures which will attended on-site in our Wexford office. 
There will be a requirement to travel to Atlantic Technological University Sligo, 2-3 times per year. 
 

Eligibility:

Leaving Certificate Requirements:
 

Prior to 2017: 

•    A minimum of 4 grade Ds at Ordinary Level and 2 Grade C3 at Higher Level
•    Leaving Certificate subjects must include Mathematics and English or Irish
•    An E grade in Higher Level Mathematics, and a B2 in Foundation Mathematics is a minimum entry requirement
•    A minimum of 140 points is required for entry to all Level 8 courses.

2017 onwards:

•    A minimum of 4 grades 4o6/H7 and 2 grade H5 or higher Leaving Certificate subjects
•    Leaving Certificate subjects must include Mathematics and English or Irish
•    With English or Irish with O6/H7 and Mathematics with F2/o6/H7
•    A minimum of 160 points is required for entry to all Level 8 courses

or

1.    For students who are over 23 on January 1st of the year of entry, interviews and other selection tools will be used to assess suitability, replacing the minimum requirements above.

2.    Learners who have a full FETAC level 5 qualification or higher will also be eligible to join the programme.
 

What is the application process?

There are 3 stages of the application process (you will be notified after each stage if you are successful to move to the next one)

1.    Submit your CV by Friday 9th May 2025. 

2.    If you are successful in passing the first stage of screening you will be contacted by a member of our Talent Acquisition Team after the closing date above to discuss your application.

3.    Upon completion and if successful at this stage we will then invite you to our onsite assessment day on Friday June 27th at our premises in Wexford. 
 

The assessment centre will run over a half day and will consist of 2 parts:

Part 1: A presentation (the topic and further information will be provided in advance) and a competency based interview with a hiring manager and representative from HR. 

Part 2: A group work assessment where you will be asked to complete a task with other applicants.  

Please note the above dates may be subject to change. 
 

Who we are

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Europe AG, a leading multi-line insurer that serves its customers in global and local markets. With over 55,000 employees worldwide who form the basis of our success, helping our customers in over 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development.

As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 

At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.
 

Job Summary

We are looking for someone to join the Life Compliance Team in a Compliance Assistant role.  In this role, you will have an exciting opportunity to play a key part in supporting ZLAP’s compliance mandate.   

Our ideal candidate is someone who is a proactive self-starter with a can-do attitude, interested in a new challenge and motivated by expanding skills and experience. 

 
The successful candidate will report directly to the Life Compliance Manager, and will support the Life Compliance Officer and the team in the implementation of the organisations Compliance Programme into the business.

Your Role

As a Compliance Assistant your main responsibilities will include, but not necessarily be limited to, the following:

•    Sales Quality monitoring of new business cases.
•    Managing and answering Compliance and anti-money laundering type queries.
•    Reviewing of sanction, PEP and adverse media alerts, and escalation of same where required.
•    Conduct assurance monitoring of various business functions in relation to Compliance and anti-money laundering type activities.
•    Presenting to internal and external audiences on Compliance and AML related topics.  
•    Ensuring internal procedures are kept up to date.
•    Monitoring of marketing material to ensure compliant with Consumer Protection Code requirements.
•    Provide support and assistance regarding Fitness & Probity & Minimum Competency activities.
•    Provide support and assistance in the implementation of Compliance Group Policies.
•    Support delivery of ad-hoc Compliance initiatives as deemed necessary.

Your Skills and Experience

As a Compliance Assistant your skills and qualifications will include: 

•    Bachelor’s degree or equivalent.
•    Compliance qualifications / Insurance qualifications, or working towards
•    Computer literate and competent with Microsoft Office
•    Understanding of Operations processes and procedures
•    Relevant Financial Services experience
•    Excellent organisational and planning skills
•    Very high standard of accuracy and attention to detail 
•    Ability to think clearly and logically
•    Excellent time management of task delivery
•    Ability to work independently using own initiative and to work a part of a team
•    Excellent communication skills. 
•    Positive and flexible attitude to change
•    Constructive and supportive working style
 

Additional Information

Primary work location is Blackrock, Co.Dublin.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.
 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Who we are
 

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

Job Summary

Our successful and long-standing investment team, based in Blackrock, Co. Dublin, is seeking to recruit an Investment Analyst whose focus will be asset-liability management, derivative analysis, and performance measurement.  The ideal candidate would have a strong mathematical background, a keen interest in investment management, and 1-2 years of relevant work or post-graduate experience.  

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognize that sometimes those people aren’t available full-time.  Please talk to us at interview about this. 

Your Role

The main responsibilities of the role will include but will not be limited to: 

• Performance measurement, analysis, and reporting across a variety of asset portfolios. 
• Quantitative analysis of asset-liability management portfolios. 
• Monitoring and analysis of active hedging strategies incorporating a variety of asset types including exchange-traded and over-the-counter derivatives. 
• Proactive collaboration with other teams across the organisation. 

Your Skills and Experience

The ideal candidate’s skills and qualifications will include: 

• Strong mathematical background and analytical focus, as evidenced by relevant experience and/or an undergraduate / postgraduate qualification with a clear mathematical focus (e.g. financial / actuarial / quantitative sciences / engineering). 
• Advanced capabilities with common software applications, including Microsoft Office, with an aptitude for leveraging these and other tools to deliver solutions.  
• High propensity to learn and develop in a fast-paced environment. 
• Good interpersonal and communication skills, with the ability to work independently and as part of a team.

Additional Information

Primary work location is Blackrock, Co.Dublin.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability. 
 

Senior Auditor

Join Zurich's Group Audit team and be part of a global community dedicated to keeping Zurich safe. With over 250 colleagues from 33 nationalities, we work as one global team striving for excellence and creating the best function for our company, our people, and our communities. We embrace and leverage the diverse skills our team brings to provide valuable insights to our stakeholders. We have a real passion for high performance, collaboration, and innovation, as we aim to push boundaries and set new standards for our profession. This includes all our people driving value from data and enhancing their work through AI.

If you are looking to thrive in a dynamic and fulfilling environment, we invite you to join us on our journey. We are currently seeking an Senior Auditor to join our team in Dublin.

This is a hybrid role. The role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Ireland Business

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs circa 1200 employees, across its entities located in Dublin and Wexford.

Your Role

In this role, you will be responsible for the end-to-end delivery of audit engagements, collaborating with audit team members across Group Audit. With the support of the Audit Manager, you will develop a deep understanding of the business and its risks. You will co-develop high-quality audit approaches and reports that provide key insights and influence stakeholders in Ireland.

You will work in and support a collaborative, learning, and supportive team environment. You will contribute to strategic priorities and learn and apply innovative audit approaches, new world skills (Data Analytics, IT fundamentals, and GenAI), and Agile methods.

Your main responsibilities will involve:

• Audit Delivery: Support the delivery of the audit plan by completing your assigned audit with quality, on time and within budget.
• Stakeholder Relations: Build and maintain strong, transparent, and constructive relationships with stakeholders during audits - with support from your leader.
• Reporting: Contribute to drafting impactful issue summaries. Help prepare audit business-oriented reports to senior management.
• Learning Culture: Take ownership of your development in business technical, new world, and human skills, actively applying a growth and learning mindset.
• New World Skills: Actively enhance your new world skills: Data, IT and GenAI. Recognize their importance in delivering optimal audit outcomes and future-proofing your skillsets.
• Working AsOne: Show an AsOne mindset by collaborating and engaging with team members across the global Group Audit function.
• Ethics and Integrity: Conduct audit work in line with the Audit Methodology and applicable standards. Consider improvements raised through Quality Assurance reviews together with your leader.

Your Skills and Experience

• Relevant bachelor’s or master’s degree, or relevant qualification, e.g. chartered accountant, CPA, CIA, CISA or equivalent, MBA or equivalent]
• Minimum 4+ years of relevant experience e.g. within Internal Audit, Risk Management or Compliance. Preferably in the Insurance or Financial Services Industry
• Experience within complex, fast moving and international organizations.
• Good understanding of audit methodology, Internal Audit Standards and internal control frameworks preferred.
• Good understanding of Life and/or P&C Insurance.
• Experience with and good understanding of new world skills (DA, ITGC and GenAI)
• Good project management skills, with the ability to prioritize tasks effectively and consistently deliver high-quality outcomes on time.
• Passion and enthusiasm to continue to grow yourself.
• Fluent verbal and written English.

Who we are?

Zurich is a strong brand - more than 1.4 million Swiss customers place their trust in our products and services.  Our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. To deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.  

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc.  Our talent acquisition and hiring processes respect this commitment daily. Join Zurich and be part of this culture. Find out more About Us. 

Recruitment Manager: Anne-Marie O’Leary| Hiring Manager: Veronica Centelles

Closing date for applications is the 25th of April 2025. Early applications are encouraged as interviews may take place before closing date. 

Audit Manager

Join Zurich's Group Audit team and be part of a global community dedicated to keeping Zurich safe. With over 250 colleagues from 33 nationalities, we work as one global team striving for excellence and creating the best function for our company, our people, and our communities. We embrace and leverage the diverse skills our team brings to provide valuable insights to our stakeholders. We have a real passion for high performance, collaboration, and innovation, as we aim to push boundaries and set new standards for our profession. This includes all our people driving value from data and enhancing their work through AI.

If you are looking to thrive in a dynamic and fulfilling environment, we invite you to join us on our journey. We are currently seeking an Audit Manager to join our team in Dublin.

This is a hybrid role. The role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Ireland Business

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs circa 1200 employees, across its entities located in Dublin and Wexford.

Your Role

In this role, you will be accountable for the end-to-end delivery of audits, collaborating with audit team members across Group Audit. With the support of the Head of Audit, you will drive risk assessment and audit planning, determining the right audit scope, key risks, and suitable techniques. You will deliver audit outcomes of excellent quality and drive and support others on the team to do the same. You will identify themes, trends, and systemic issues in results, develop high quality audit reports and influence key stakeholders in broader actions. Additionally, you will support reporting to Group and local Boards and Audit Committees.

You will work in and support a collaborative, learning and supportive team environment. You will contribute to strategic priorities and co-create a leading audit function, utilizing innovative audit approaches, new world skills (Data Analytics, IT fundamentals and GenAI) and Agile methods.

Your main responsibilities will involve:

Audit Plan & Coverage: Implement leading audit practices to define and evolve the risk-based audit plan. Help ensure coverage requirements and emerging risks are promptly addressed.
Audit Delivery: Support the delivery of the audit plan by completing your assigned portfolio of audits with quality, on time and within budget.
Stakeholder Relations: Build and maintain strong, transparent, and constructive relationships with stakeholders during audits and through broader interactions.
Reporting: Prepare and deliver audit reports to senior management and the Life Audit Committee, sharing key insights, themes, trends, findings, and risk mitigating actions.
Regulatory Relations: Together with your leader, ensure compliance with regulatory requirements and contribute to addressing any items raised by them.
Learning Culture: Take ownership of your development in business technical, new world, and human skills, actively role modelling a growth and learning mindset.
New World Skills: Actively enhance your new world skills: Data, IT and GenAI. Recognize their importance in delivering optimal audit outcomes and future-proofing your skillsets.
Working AsOne: Lead by example. Show an AsOne mindset by collaborating and engaging with team members across the global Group Audit function.
Ethics and Integrity: Promote a culture of ethics and integrity within the organization. Conduct audit work in line with the Audit Methodology and applicable standards and consider improvements raised through Quality Assurance reviews together with your leader.

Your Skills and Experience

• Relevant bachelor’s or master’s degree and/or professional qualification, e.g. chartered accountant, CPA, CIA, CISA or equivalent, MBA or equivalent.
• Minimum 7+ years of relevant experience. Including at a Manager or Senior Auditor level e.g. within Internal Audit, Risk Management or Compliance. Preferably within Insurance or Financial Services
• Experience within complex, fast moving and international organizations.
• Strong understanding of Internal Audit Standards and methodology and internal control frameworks. Strong report writing skills
• Strong relationship management skills, with proven record of working with and influencing stakeholders across various levels.
• Experience in dealing with regulators and/or other external stakeholders preferred.
• Strong understanding of Life Insurance, P&C insurance also a plus.
• Good experience/understanding of the power and application of new world skills (Data, IT and AI)
• Strong project management skills, ability to organize teams, prioritize tasks, guide, and coach other team members to deliver on time to high quality standards.
• Passion and enthusiasm to continue to grow yourself and others around you.
• Fluent verbal and written English language skills.

Who we are?

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc.  Our talent acquisition and hiring processes respect this commitment daily. Join Zurich and be part of this culture. Find out more at www.zurich.com. 

Recruitment Manager: Anne-Marie O’Leary | Hiring Manager: Veronica Centelles 

Closing date for applications is the 25th of April 2025. Early applications are encouraged as interviews may take place before closing date. 

Head of Audit, Ireland

Join Zurich’s Group Audit team and be part of a global community dedicated to keeping Zurich safe. With over 250 colleagues from 33 nationalities, we work as one global team striving for excellence and creating the best function for our company, our people, and our communities.

We embrace and leverage the diverse skills our team brings to provide valuable insights to our stakeholders. We have a real passion for high performance, collaboration, and experimentation, as we aim to push boundaries and set new standards for our profession. This includes all our people driving value from data and enhancing their work through AI.

This is a hybrid role. The role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Ireland Business

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs circa 1200 employees, across its entities located in Dublin and Wexford.

Your Role & Responsibilities

The Head of Audit, Ireland is a Pre-Approval Controlled Function for Zurich Life (ZLAP) (PCF-13). In this position you will be required to fulfil duties associated with the Senior Executive Accountability Regime (SEAR) to comply with regulatory requirements and expectations. The role also includes acting as the Key Function Holder for Internal Audit for ZLAP’s pension trustee subsidiary companies. It also fulfills Head of Audit duties for the P&C branch of our European company ZIE A.G.

You will be responsible for audit activities across Ireland, with a direct reporting line to the Regional Audit Lead. You will also have a matrix reporting line to the Ireland CEO to ensure you can fully engage with, and contribute to, the strategic actions and plans of the local Senior Leadership Team.

In this role, you will be expected to use and co-develop leading audit practices to continuously improve the Ireland risk based dynamic audit plan and be accountable for the high-quality delivery of this plan. You will positively influence the business risk and control environment, through a combination of reporting at the Ireland Risk & Control Committees, Board Audit Committee, Executive Committee and any other key management fora, as well as developing strong working relationships with the Ireland CEO, ZLAP CEO, ZLAP Board, Executives and Senior Management. The need to build an open and constructive relationship with the regulators is evident.

You will initially build and then lead the local audit team (c.6 FTEs). You will have a unique opportunity to create your own team locally with initial resource support from existing Group Audit teams to fulfil our local audit plans. It will be your responsibility to ensure that the team has the skills and seniority necessary to effectively deliver the audit plan. As a senior leader in Group Audit, you will also implement and drive strategic priorities, and co-create a leading audit function utilizing Data Analytics, AI and Agile methods. You will be expected to role model and deliver. Importantly, you will be fostering a positive culture and driving an environment of continuous growth, where the team always feels connected to our purpose and becomes a recognized leader in the market.

Your Skills and Experience

As the Legal Entity Head of Internal Audit (LEHIA), Ireland, within the Group Audit function, your skills and qualifications will ideally include:

• Chartered Accountant, CPA, CIA, CISA, or equivalent. An MBA or equivalent is a plus.
• Proven track record in financial services or insurance, with the ability to influence executive and senior stakeholders.
• Demonstrated success in dealing with external stakeholders, including the CBI or other regulators.
• Extensive experience in auditing, with comprehensive knowledge of audit methodologies, including the application of data analytics, to achieve impactful and insightful results.
• Strong understanding of Life and P&C insurance.
• People Management capability
• Exceptional project management skills, with the ability to organize teams, prioritize tasks, and guide and coach the team to deliver high-quality results on time.
• Strong verbal and written communication skills.

Who we are?

Zurich is a strong Global brand with a market leading presence in Ireland - more than 75 million customers globally place their trust in our products and services. Our 63,000 employees worldwide form the basis of our success, helping our customers in 200 countries to understand and protect themselves from risk. To deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity, and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence, and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Our talent acquisition and hiring processes respect this commitment daily. Join Zurich and be part of this culture.

Find out more at www.zurich.com.

Additional Information

Your primary work location will be Dublin – Blackrock and occasional travel may be required to other Zurich locations.

Given the global nature of the Group Audit Function, we might have interviews and onboarding partly remotely, leveraging digital technologies and tools. You will receive more information as you progress in your journey with us.

Recruitment Manager: Julie Toner

Hiring Manager: Veronica Centelles

Employing Entity: ZIC.

Closing date for applications is the 25th of April 2025. Early applications are encouraged as interviews may take place before closing date. 

Job Summary

Zurich Life Assurance plc is looking for a part-time Group Pensions Administrator for the Annual Reporting team. The role itself will focus on understanding what matters to Zurich customers. Meeting regulatory deadlines is a key part of this role. The role offers you the ability to expand your knowledge base and create future opportunities within the Corporate Life & Pensions area. 

Your Role

As a Group Pensions Administrator in the Annual Reporting Team your main responsibilities will include, but not necessarily be limited to, the following:

•    Processing the group pension annual renewals from reconciling the schemes to issuing the  Annual Pension Benefit Statements.
•    Supporting the oversight of the Trustee Annual Reports including the preparation and review of audit documentation.
•    Support in issuing Pension Benefit Statements cover letters to brokers/Employers on monthly basis.
•    Managing day to day queries by supporting the team mailbox and queues in a timely manner.
•    Maintain an understanding and awareness on key aspects of Pension Regulations, IORPII directive, Master Trusts.
•    Identify areas where the service to members could be improved.
•    Assist in more Complex/project work.
•    Provide back-up support on schemes and other work priorities across the team.
•    Adhering to all data protection requirements.
•    Handling of queries from Client companies, trustees, auditors.

Your Skills and Experience

As a Group Pensions Administrator for the Annual reporting team your skills and qualifications will include: 

•    1-3 years of pension’s administration experience or account reconciliation. 
•    Proficient knowledge of MS Office Products, with specific emphasis on expertise in Excel, is a must. 
•    Strong numeric ability. 
•    Excellent analytical skills. 
•    Knowledge of Defined Contribution pension schemes – specifically knowledge about monthly contribution processing and annual renewal processing. 
•    Be well organised and capable of working to tight deadlines 
•    Excellent interpersonal skills 
•    Ability to work independently and also in a dynamic team environment 
•    Be enthusiastic ambitious self-starter 
•    Ability to build and maintain meaningful relationships with all colleagues and clients.
•    Attention to detail is essential along with excellent verbal and written communication skills.
•    Its desirable to be working towards a recognised industry qualification that meets Central Bank Minimum Competency Requirements e.g. IIPM/QFA
 

Additional Information

Primary work location is Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are
 

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

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Bodily Injury Claims Handler

Zurich Insurance Europe AG, Ireland Branch is looking for a Bodily Injury Claims Handler (Hybrid model) to handle single and multi-party Motor claims of moderate to high complexity and exposure within specified authority limits.  The successful candidate will ensure that bodily injury claims are handled in a proactive, efficient, and effective manner and with an unrelenting focus on indemnity, expense, and customer service. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Bodily Injury Claims Handler your main responsibilities will include, but not necessarily be limited to, the following:

• Manage a portfolio of moderate to high potential claims from coverage determination, liability assessment and quantum analysis within authority limits.
• Establish timely, accurate and consistent reserves and perform on-going reviews throughout the claims cycle within authority limit of €200K by estimating and validating value of claims.
• Demonstrate an advanced standard of technical claims competence for handling moderate to high complexity bodily injury claims.
• Possess strong policy language skills enabling accurate and consistent policy wording interpretation
• Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity, and expense
• Manage key internal and external relationships to ensure all stakeholders are informed on relevant issues
• Provide a high standard of customer service and adherence to legal and regulatory requirements
• Support the Lines of Business heads by providing a highly credible claims proposition to our policyholders and brokers
• Strive for continuous improvement on claims file handling with feedback and support through the Quality Audit processes

Your Skills and Experience

As a Bodily Injury Claims Handler your skills and qualifications will include:  

• A minimum of 10 years relevant claims handler experience, handling large portfolios of bodily injury claims
• CIP qualification required and ACII qualification desirable
• Must be accredited under the Minimum Competency Requirements
• Strong communication skills, both written and verbal
• Ability to manage and prioritise workload and diary management
• Ability to contribute effectively within a team environment and an ability to work with claims stakeholders to effectively direct claims strategy
• Flexible and adaptable approach to work, with the ability to respond to change and learning opportunities

Additional Information

Primary work location is Blackrock, Dublin. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter Anne-Marie O’Leary is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!