Job opportunities at Zurich Ireland

Job Summary

Zurich Life Assurance plc is looking for a Group Pensions Administrator to join the Group Pensions department. This role is a 6 month maternity leave cover role. The role itself will focus on what matters to Zurich customers. Meeting customer demands is a key part of this role. The role offers you the ability to expand your knowledge base and create future opportunities within Corporate Life & Pensions.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Group Pensions Administrator your main responsibilities will include, but not necessarily be limited to, the following:

• The successful candidate will have responsibility for the administration of Corporate Pension schemes.
• Ensuring that our customers come first is a key responsibility of the role. This involves building strong relationships with our corporate clients.
• Interacting with other areas of Corporate Life & Pensions (Sales, Customer Relationship Management (CRM) and Marketing) will be an important factor in this role.

Your Skills and Experience

As a Group Pensions Administrator your skills and qualifications will include:

• Third Level Qualification required
• Excellent working knowledge of MS Excel & Word.
• Strong numerical ability is desirable but not essential
• Knowledge of Defined Contribution pension schemes – specifically knowledge about pension scheme set up, monthly contribution processing and annual renewal processing is desirable
• Knowledge of Pension and Revenue requirements is preferable but not essential
• Excellent attention to detail.
• Ability to work in a dynamic team environment
• Be well organised and capable of working to tight deadlines
• Excellent interpersonal skills
• Ability to work independently
• Be enthusiastic ambitious self starter
• Ability to build and maintain meaningful relationships with all colleagues and clients.
• High levels of accuracy and attention to detail.

Additional Information

Primary work location is Blackrock, Co.Dublin.
 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

Business Motor Market Facing Underwriter

We are part of the worldwide Zurich Insurance Group, established in 1872 and headquartered in Switzerland. Our 55,000 employees across the globe serve customers in more than 170 countries, from individuals who need their homes, cars or lives insured, to providing risk management expertise and commercial insurance to many of the largest multinational companies on the planet.   

Our industry is a dynamic and fast-moving one, helping people and businesses keep pace with change, and the risks which emerge, on a global scale. 

Here in Ireland, we’re one of the largest insurers in the country, employing more than 1,000 people in locations in Dublin and Wexford. We have a great reputation in the marketplace, with a long history of winning awards for our service excellence among brokers and customers. 

We are hiring a Business Motor Marketing Facing Underwriter to join the team. 

The Business Lines Motor Team based in ZCW are responsible for meeting the Insurance needs of our Business Lines customers through our broker channel. The team are responsible for underwriting our new business and existing book of Business Motor.  This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your Role

Reporting to the Business Motor Team Coach, the Underwriter will be required to work closely with Broker Partners and other internal operations, such as Pricing, Product Underwriting, Claims, Finance, Sales & Distribution and Risk Engineering to ensure all areas of the business are managed according to the Zurich Way of Underwriting and within delegated authority levels.  

The successful candidate’s responsibilities will include, but not necessarily be limited to the following:   

• Underwrite and analyse ‘renewal’ business utilizing the Zurich Way of Underwriting framework and within delegated authority levels. 
• Responsible for relationship management of key Customer and Broker Accounts  
• Negotiating terms & conditions in line with our agreed strategy on ZRC and Retention 
• Contribute to managing schemes  
• Build relationships in support of customer/business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account)  
• Implement agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline  
• Proactively contribute ideas and work for the development of new or enhanced propositions based on technical, customer and distributor insights 
• Adhere to Central Bank compliance standards of operating  
• Demonstrate high level of Quality Assurance in all elements of the underwriting process  
• Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion  
• Maintain Underwriting Records in accordance with regulatory /statutory and internal requirements 
• Be flexible to participate in ad hoc projects 
• Deliver superior service in the management of renewals 

Your Skills & Experience

As a Business Motor Market Facing Underwriter your skills and qualifications will include:

Required:

• 3 years plus industry knowledge  
• Holds or is working towards relevant professional qualifications i.e. CIP, MDI, ACII  
• Excellent technical insurance knowledge, including specific knowledge in Commercial Insurance 
• Excellent numerical and analytical skills  
• Excellent knowledge of Zurich products/policy wordings 

Competencies:  

• Ability to work within a team environment – focused on the achievement of both individual and team goals 
• Ability to build key relationships with partners & customers  
• Excellent communication skills (both verbal and written) 
• Strong negotiation skills 
• A strong team player with a flexible, positive attitude towards work  
• Strong leadership and delegation skills  
• Enthusiasm, ambition and innovation 
• Ability to operate independently 
• Good research skills  
• Pro-active with strong problem-solving, decision-making and judgement skills 
• Excellent attention to detail, including a strong ability to multitask  
• Ability to prioritise workload and to adapt quickly within a busy environment to ensure we respond effectively to customer needs and expectations  
• Excellent planning and organisational skills that support a high service standard  
• All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values .  

Additional Information

Primary work location is Wexford based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter Jemma Doran  is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Within the HR Services & Payroll team, this position plays a key role in payroll administration support, reporting, Coretime user support, and event management. Reporting to the HRS & Payroll Manager, the successful candidate will gain knowledge and experience in many aspects of HR. This twelve-month contract offers a hybrid working arrangement with onsite days in our Blackrock, Dublin office.

This is a hybrid role. The role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need. 

Your responsibilities

As an HR Services & Payroll Specialist, your main responsibilities will include, and are not limited to, the following:

• Monthly Reporting and administration activities in support of HR operational requirements
• Supporting the timely administration and management of monthly payrolls
• Maintenance and Management of Coretime, employee management tool
• Providing specialist advice to all employees/managers in relation to HRS tools & practices
• Responding to employees / managers Emails from HR Inbox and escalations
• Coordination and management of benefit events as required
• Providing ad hoc management information using our HR databases and reporting tools
• Supporting the Head of HR, BPS, and COE head of HR departments as required
• Understanding GDPR, compliance, controls, and risk requirements to ensure adherence
• Collaborate on HR People Projects to continuously improve employee experiences 

Your Skills and Experience

• 1-2 years payroll/accounting experience working on in-house payroll, including customer service experience, is a distinct advantage
• Completed or working towards, an HRM qualification is a distinct advantage
• Strong verbal and written communication skills, organizational skills, and self-motivation
• Excellent Microsoft applications skills, particularly very strong Excel Skills
• Understanding of tax and payroll issues is an advantage
• Desire to develop and grow current skill levels and curiosity of all areas in HR.
• Excellent attention to detail and inter-personal skills
• Work collaboratively within a team environment and know when to use your own initiative
• Build rapport, maintain confidentiality, and provide credible solutions to challenges.
• Develop and build strong internal & external relationships
• Prioritize workload within a team environment and have an agile mindset
• Champion compliance, risk, and controls through a professional approach

Additional Information

Primary work location is Blackrock based but occasional travel may be required to other Zurich locations. If you value an exciting and varied working environment and meet the above requirements, then our recruiter, Ashley Kelly is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 
Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,600 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Closing date for applications is the 5th January. Early applications are encouraged as interviews may take place before closing date.

Job Summary

Zurich Insurance Europe AG are currently hiring for a ZIE Ireland Compliance Manager position.

The successful candidate will ensure the compliance strategy is aligned with business strategy, legal requirements, and trends and will advise the first line of defence with respect to policies (i.e., their adoption, development, implementation, and maintenance), practical guidance, training, relevant controls, and processes for mitigation of risks within the Compliance Risk Universe.

This is a hybrid role. The role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need. 

Your role

• Assesses new laws and trends and their applicability and implementation to Zurich's operations in the jurisdiction, in alignment with Legal, to ensure that they are fully identified and managed. 
• Support and advise management in its regulatory relationship management including the CBI and Ombudsman regarding topics from the compliance risk universe. 
• Identifies and interacts with internal stakeholders to further the comprehension of the functional mandates and ensure functional involvement in matters of relevance. 
• Support the organisation in maintaining a robust Customer focused culture
• Ensures support for incident management involving key stakeholders as appropriate. 
• Support the Chief Compliance Officer in managing and delivering the annual compliance plan.
• Leads relevant assurance activities across the Compliance Risk Universe.
• Prepare reporting for line management, oversight committees and regulators 
• Promoting Ethic Based Culture, implementing training and awareness activities and provide management with relevant metrics.
• Ensure that relevant stakeholders are informed, understand and support Compliance activities and prioritization.

Your responsibilities

• Develop and implement a comprehensive compliance program in line with local laws, regulations, and Zurich's global compliance framework.  
• Creates sound internal controls and monitor adherence to them.
• Supports drafting of company policies. 
• Provide subject matter expertise to the business in relation to Data Protection matters
• Provide subject matter expertise to the business in relation to Customer Facing Conduct matters.
• Supports ZIE Ireland on all compliance risk universe matters. 
• Collaborates with internal departments to ensure compliance with applicable laws, regulations, and internal policies, including data protection, anti-bribery, and anti-money laundering.
• Provide assurance to the business that the function inherent risks are being identified, managed, and mitigated where possible. 
• Shares assurance activities' results and agrees on actions with management and other relevant stakeholders and follow up with business on agreed improvement actions. 
• Advises and supports first line of defence regarding the adoption of Compliance Policies. 
• Performs Compliance Oversight, establishes and maintains reports to relevant stakeholders, as foreseen in internal policies and local regulation. 
• Support or lead the annual compliance risk assessment to satisfy internal and regulatory requirements and communicate assessment results to management, governance committees and other stakeholders, as applicable.
• Participates in project and products steering committees as appropriate, ensuring that legal requirements and considerations are taken into account. 
• Participates in and/or represent ZIE Ireland Chief Compliance Officer project and products steering committees as appropriate. 
• Takes action to manage own personal development and encourages others to do the same. 
• Ensure timely escalation of material risk matters to the ZIE Ireland Chief Compliance Officer.
• Ensure strong position of Compliance within ZIE Ireland.
• Stay updated on industry best practices and emerging trends in compliance and proactively apply them to enhance the compliance program.

Your skills and experience

• Strong understanding of General Insurance products, operations, and processes.
• Strong negotiation skills. 
• Strong analytical and problem solving skills.
• Proven experience in Compliance or other roles with a regulatory and governance focus. 
• Excellent verbal and written communication skills
• Ability to interact and build relationships with senior stakeholders, including boards, regulators, auditors, legal advisors, and third-party service providers.
• Pro-active and innovative approach to all types of resolution
• Proactive and self-motivated with the ability to work independently and make sound decisions.
• Education and experience within a key relevant area preferred. 

Additional Information

Work location is Blackrock, Co. Dublin, or Wexford, with occasional travel required to other Zurich locations required.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter, Ashley Kelly is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 
Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,600 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!
 
Closing date for applications is the 20th December. Early applications are encouraged as interviews may take place before closing date.
 

Background

Established in 2013 and now based in Blackrock, the Dublin Technology Center delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it's with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority. We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Zurich Dublin Technology Center is looking for a Lead Developer/Solution Architect - Microservices. We are looking for a Middleware architect who can help drive the Microservices enablement of our applications as part of our new API Centre for Enablement. You will have strong integration experience with demonstrable hands-on experience in recent integration roles including .NET and Azure technology Stack. Fluent in the underlying Azure technologies and DevOps Platform

Your Role

As a Lead Developer/Solution Architect your main responsibilities will include, but not necessarily be limited to, the following:

KEY TASKS & ACCOUNTABILITIES:

•    Lead development of Microservices enablement which will cover delivery and Platform management activities.
•    Collaborating with cross-functional teams to define, design, and ship new features.
•    Analyze, design, build and document APIs with a focus on reuse and an ease of adoption.
•    Manages production support issues within a DevOps team.
•    Help evolve the Microservices Management Platform to better support the delivery of APIs efficiently.
•    Work with customers as required.
•    Provide design review services to support less experienced developers in building their integrations.
•    Completes agreed work within established estimates and communicate status and issues promptly

RELATIONSHIPS:

•    You’ll work in close relation with Global Digital Platforms, DDC & Business Units. 
•    Appreciates end-user and consumer perspective; can illustrate how business requirements can met through use of Microservices.
•    Communicates implications of technical concepts to non-technical audiences coherently
•    You must be able to work in agile teams and be comfortable working within a corporate environment.
 

Your Skills and Experience

As a Lead Developer/Solution Architect your skills and qualifications will include: 

QUALIFICATIONS/EXPERIENCE:

•    5+ years building Microservices on the Azure Platform
•    Practical requirement analysis, solution architecture and design. Microservices architecture experience
•    4+ years as both a hands-on architect/technical lead across a variety of data domains
•    Practical data modelling experience for system/integration interfaces, or experience enabling similar API/SOA governance function
•    API specification using RAML 1.x and/or OAS 3.x
•    Implemented API security standards (OAuth, OpenID)
•    Additional SOA webservice, API and microservices delivery experience in Java, .NET, Node.js or MuleSoft beneficial

KNOWLEDGE:

•    Familiar with Domain Driven Design (DDD) 
•    Deep knowledge of API/Microservices design standards, patterns and best-practices
•    Deep knowledge of security standards (OAuth, OpenID, SAML/JWT)
•    Experience of working in the insurance industry would be an advantage.

TECHNICAL SKILLS:

•    5 years of hands-on experience in Azure Technology Stack
•    Expertise in CI/CD practices using Azure DevOps
•    Proficiency in unit testing, all services using MUnit framework
 

Additional Information

Primary work location is Trident House, Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

Job Summary

Zurich Insurance Company are currently hiring for Head of Pension and Benefits (Ireland)

Working in the Human Resources department, the key purpose of this role is to oversee and manage our pension and benefits arrangements for the staff employed by all Zurich companies in Ireland.  

This includes acting as pension manager and scheme secretary of the Zurich Ireland defined benefit pension scheme (fund value c.€700m) (the “Scheme”) which is administered in-house.  

This role will report to the Head of Human Resources and will be based in our Blackrock office. The position sits on the HR Leadership Team.

Zurich Life Assurance is one of Ireland’s leading Pension and Life Assurance providers.

This is a hybrid role. The role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

The duties of the successful candidate will include but not necessarily be limited to the following:
 

• Responsible for the pension and benefit arrangements for all staff in Zurich Ireland working for Zurich Insurance Company, Zurich Life Assurance plc and Zurich Insurance Europe AG.
• Responsible for the day-to-day management and governance of the Scheme, including supporting the Trustee, the Key Function Holders and the management of the pensions administration team; Providing support to the companies on the valuation and impact of the Scheme under accounting and solvency measures. 
• Liaising between the Trustee and the companies to ensure alignment and understanding between all stakeholders on the funding and investment strategy of the Scheme. 
• Collaborate with other areas of HR and business stakeholders to drive benefit innovations ensuring alignment with talent and remuneration strategy. 
• Promote a team environment inspiring collaboration and personal development. Lead team to deliver high quality service and timely outputs across multiple stakeholder touchpoints.
• Communicates and guides on overall pension provision and other benefits to employees and management. 
• Provides technical support for complex pension enquiries and effective dispute resolution. 
• Ensure compliance with regulation and governance in line with relevant frameworks including Pensions Authority regulations and guidance
• Drive continuous improvement - identifying and implementing process initiatives to streamline activities, remove duplication and bring synergies and efficiencies

Your Skills and Experience

As Head of Pensions and Benefits your skills and qualifications will include: 

• The candidate should hold an honours primary degree and/or relevant professional qualification (for example, an actuary, a fellow of the IIPM, a legal or accountancy qualification)
• Knowledge of Defined Benefit (DB) Pension Schemes and the related regulatory, legislative and governance environments, with at least five years relevant experience
• Strong Pensions Technical, investments and administration knowledge, 
• Flexible team player with the ability to work collaboratively and to build and maintain relationships with a wide range of internal and external stakeholders
• Strong people management / leadership ability
• Demonstrates initiative and able to work independently
• Strong analytical skills and decision-making ability.
• Excellent organizational and planning skills;
• Excellent communication skills, both written and verbal, with the ability to communicate effectively at all levels;
• High level of numeracy and computer literacy.
• Previous experience as a Pension Scheme Secretary/Manager an advantage
• Previous experience in payroll and/or reward an advantage
• A pension trustee qualification would be an advantage. 
   

Additional Information

Primary work location is Blackrock based but occasional travel may be required to other Zurich locations. If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.
 
Who we are 
Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,600 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!
 
Closing date for applications is the 6th December. Early applications are encouraged as interviews may take place before closing date.
 
  

Job Summary

Zurich Life Assurance plc is looking for an Underwriting Administrator to be involved in the processing and issue of new risk policies for the Life side of the business (Pensions, Life and Protection, Savings and Investments) .

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As an Underwriting Administrator your role will heavily involve the processing of New Business Risk applications. The candidate will need to provide a high quality on demand services for customers and brokers and have the ability to organise their own flow of work within the department.
 
As the Underwriting Administrator your main responsibilities will include, but not necessarily be limited to, the following:

 
• Input and issue of Risk policies
• Post processing for insurance applications
• Dealing with broker queries (via mail, email and telephone)
• Issuing letters, mails and Documents to Brokers

Your Skills and Experience

As the Underwriting Administrator your skills and qualifications will include: 

 
• The successful candidate will display excellent interpersonal and communication skills. 
• You will be committed to achieving excellent customer outcomes. 
• You will possess excellent organisational skills and display the ability to manage your time and workload as required, while displaying a flexible approach to your work and learning. 
• You will be highly accurate in the daily processing that is completed. 
• You will have good computer and keyboard skills.

Additional Information

Primary work location is Blackrock, Co.Dublin.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.
 

Who we are
 

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

Property Technical Claims Handler

Zurich Insurance Europe AG, Ireland Branch is looking for an experienced Property Claims Technical Expert to join our GI Claims team. This role will encompass a combination of technical property claims handling in addition to supporting the wider Property Claims team with technical development and upskilling. 
 
The successful candidate will manage a portfolio of technical property claims to ensure the appropriate claims strategy is deployed and will act as a technical referral point to ensure provision of excellent claims service across the Property claims portfolio.  

This role will assist with enhancing technical expertise across the Property claims team and will complete regular reviews of portfolios and KPI’s to identify improvement actions.

Reporting to the Property Technical Team Lead the successful applicant will work closely with other internal operations, such as Underwriting, Finance, and Sales & Distribution to ensure all areas of the business are managed according to the Zurich Way of Claims. This position will play an integral role representing the Zurich brand in technical property claims to our customers. The successful candidate will be fully supported for career advancement and progression in their area of interest. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your Role

Investigate, negotiate, regulate, and settle technical property claims in the most effective, efficient way whilst delivering a customer-centric claims service, in a manner which supports Zurich Basics. Provide technical guidance and support to the Property Claims team with a clear focus on upskilling and capability development.  

The successful candidate’s responsibilities will include, but not necessarily be limited to the following: 
 
Claims Handling

• Proactively manage a portfolio of cases to achieving a settlement, within the designated personal authority level.
• Promptly handles and resolves enquiries from both customers and internal/external contacts to ensure delivery of a focused claims service within own authority limits in accordance to reserving philosophy. 
• Close collaboration and engagement with Zurich’s Loss Adjuster Partners. 
• Correctly interprets / gathers information to effectively assess the value of the loss/scope of work and to recognise potential fraud indicators and recovery opportunities. 
• Efficiently manages complex referrals from team members and claims teams for investigation populating appropriate data systems to ensure transparency of activity and audit trail. 
• Conducts appropriate desk-top and external investigations including physical external investigation where necessary with claimants, customers and any other persons relevant to the investigation and proactive management of the claim. 
• Correctly interprets / gathers information to identify causation and assess the extent of legal liability. 
• Oversee case strategies by providing direction, technical guidance, and tracking and reporting on key metrics.

Team Development

• Provides technical guidance to the Property Claims team and stakeholders on area of technical expertise, collaborating with the team to identify and deliver training/coaching opportunities. 
• Identify opportunities to enhance technical claim's operational efficiencies and streamline processes.

Customer

• Determine exposure and financial impact of decisions on customer relationships – taking into account programme structure to ensure reserves are correctly assessed, liability decisions are communicated to the appropriate stakeholders and investigations conducted to negotiate the loss within specific area of expertise.
• Manage key internal and external relationships to ensure all key stakeholders are informed on relevant file updates.
• Support quality and delivery of service level agreements with key supporting vendors within area of responsibility.
• Contribute to customer satisfaction targets by building and maintaining relationships with internal colleagues, external customers, and brokers, and analysing and resolving quality and customer service problems. 
   

Your Skills and Experience

Required:

• 5 years plus industry experience.
• Loss Adjusting or complex claim handling experience.
• Holds or is working towards relevant professional qualifications i.e. CIP, MDI, ACII, C Dip LA
• Excellent technical Property Claims insurance knowledge. 
• Excellent numerical and analytical skills 
• Strong decision-making skills.
• High level of interpersonal and communication (verbal/written) skills
• Experience in the engagement of suppliers and external vendors
• Ability to recognize, understand and adhere to appropriate legislative regulations.

Competencies: 

• Ability to work within a team environment. 
• Ability to build key relationships with customers internally and externally.
• Excellent communication skills (both verbal and written)
• Enthusiasm, ambition, and innovation
• Ability to operate independently.
• Pro-active with strong problem-solving, decision-making and judgment skills
• Excellent attention to detail, including a strong ability to multitask. 
• Excellent planning and organisational skills that support a high service standard. 
• All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values. 

Additional Information

Primary work location is Ireland. Position is Wexford based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Insurance Official

Zurich Insurance AG are currently recruiting for an Insurance Official. 

Dealing with all aspects of a clients General Insurance Requirements, this role involves working in a fast-paced environment with an opportunity to gain experience in the areas of sales, customer service, customer retention and policy administration across our private motor, home and van portfolio. 

The role will require you to be diligent, focused, self-motivated and adaptable and to have excellent communication skill as you will be working on the front line of our sales and service team. Suitable candidates will be sales focused and customer attentive and will deal with both existing and potential new clients. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your Role

As an Insurance Official your main responsibilities will include but not necessarily be limited to, the following:

• Providing telephone-based support on all aspects of General Insurance
• Respond to customer queries in a timely and efficient manner, ensuring that your clients understand the terms and extent of the cover provided in line with industry regulations
• Deliver first class Customer Service in order to maintain existing client relationships in addition to adding new clients
• Gather information from clients in order to adequately assess their insurance needs and risk profile
• Retain current customers in line with challenging business targets, and ensure team KPIs are adhered to at all times
• Follow up on quotations with customers which have been initiated online and converting these into sales via phone in line with defined targets, and proactively identify upselling opportunities 
• Focus on the achievement of challenging service levels with customer centricity crucial to all processes
• Implementing agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline
• Responsible for the maintenance of all customer Underwriting Records in accordance with regulatory /statutory and internal requirements.
• Proactively contribute ideas and work for the development of new or enhanced propositions
• Adhere to Central Bank compliance standards of operating
• Demonstrate high level of quality assurance in all elements of the underwriting process
• Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion

Your Skills & Experience

Minimum Qualifications:

• A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma.
• In line with Central Bank guidelines, the successful applicant will be required to sit the relevant Insurance Institute exams in order to achieve the necessary qualifications. 

Preferred Qualifications & Experience:

• Experience within the insurance industry would be an advantage
• Completed or be in the process of completing CIP as a minimum and / or ACII qualification
• Energy and drive with an ability to manage workload in a busy team environment
• Excellent communication and interpersonal skills to include a confident telephone manner
• Be well-organised, results driven and capable of working to tight deadlines
• Good working knowledge of Microsoft Office Suite
• Excellent organisational and attention to detail around procedures and standard of work
• Have an appetite for continuous personal development
• Have an enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate
• Promote professionalism and integrity
• Ability to meet and exceed targets on a daily/weekly and monthly basis 

Additional Information

Primary work location is Wexford based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Background

Established in 2013 and now based in Blackrock, the Dublin Technology Center delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it's with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority. We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Zurich Dublin Technology Center is looking for a Lead Software Engineer, Digital Identity

The Lead Software Engineer oversees all aspects of solutions architecture and software development in the domain of identity and access management and related middleware. The position is responsible for sustaining and enhancing the operations of existing platforms, as well as coordinating and managing scope, estimations and delivery of multiple small to large-scale projects to achieve desired organization goals and benefits. The incumbent also provides expertise and advice for the organization and delivery of software application related services and systems to clients; and performs other related duties.

Your Role

As a Lead Software Engineer, Digital Identity your main responsibilities will include, but not necessarily be limited to, the following:

•    Define program/project requirements; Publish priorities for efforts within the program that will be broken down into multiple project streams and maintain master schedule with clear dependencies.
•    Assist in the rapid execution of information security initiatives by maintaining an appropriate level of prioritization, focus and persistence in an environment of significant change and growth.
•    Leads effort to resolve problems with programs in the production environments.
•    Conducts preliminary analyses of requirements for new or enhanced systems.
•    Conducts preliminary analyses of cost/time requirements to determine the feasibility and scope of proposed projects.
•    Evaluate effort estimates provided by technical teams/vendors and articulate them in a business-friendly language to non-technical people.

Your Skills and Experience

As a Lead Software Engineer, Digital Identity your skills and qualifications will include: 

Basic Qualifications: 

•    Bachelors Degree and 5 or more years of experience in information technology project management OR 
•    High School Diploma or Equivalent and 7 or more years of experience in information technology project management AND 
•    Experience working across business units and/or geographic boundaries

Preferred Qualifications:

•    Define program/project requirements; Publish priorities for efforts within the program that will be broken down into multiple project streams and maintain master schedule with clear dependencies.
•    Hands on experience in. Net Core MVC, C#, UI Development using Angular, Bootstrap, React JS, jQuery, Ajax, CSS, JS.
•    Advanced knowledge of Containerization and Container Runtime/Orchestration platforms like Kubernetes, EKS, OpenShift, Docker and Nexus.
•    Proficiency in Infrastructure as Code systems such as Terraform or CloudFormation.
•    Proficiency in development and deployment on AWS, leveraging services such as EC2, RDS, ECS and EKS.
•    Strong experience in AWS or Azure cloud services.
•    Hands-on experience with CICD tools like Azure DevOps, Jenkins, Git, JIRA etc. with multiple deployment strategies.
•    Strong SQL Server expertise including DML, DDL and Stored procedures.
•    Proficient in object-oriented programming and MVC architecture.
•    Build, develop and maintain RESTful APIs and micro services.
•    Experience with observability, monitoring and logging products such as Dynatrace, Datadog, Splunk, Grafana, AWS CloudWatch etc.
•    Experience with cloud-based identity and access management (IAM), Role-Based Access Control (RBAC) and Authentication/Authorization systems.
•    Strong exposure to collaborative engineering methodologies- agile, code reviews, linting, continuous integration, cloud deployments, etc.
•    Excellent written communications skills which demonstrate the ability to draft clear, concise specifications, documentation and reports.
•    Evaluate effort estimates provided by technical teams/vendors and articulate them in a business-friendly language to non-technical people.
•    Demonstrated ability to perform competently under pressure, handling interruptions and changes without losing productivity.
•    Able to participate and contribute to technical design discussions.
•    Knowledge in IAM tools such as Oracle Identity Governance, SailPoint, Okta, CyberArk and HashiCorp
•    Knowledge with web services security and management tools.
•    Knowledge about the business processes to a level that is required to define solutions for the same in various IAM products.

Additional Information

Primary work location is Trident House, Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.