Revenue myAccount - Important information for PAYE customers

What policies are affected?

This applies to PAYE customers using myAccount, where the pension contribution has not been deducted through net pay arrangement. It includes AVCs and PRSA AVC’s to occupational pension schemes, Personal Pension and PRSAs.

Is there and alternative?

We are pleased to advise that following discussions between Revenue and Insurance Ireland, customers who do not have a pensions certificate when submitting their tax return can use the following alternative approach.

Insurance Ireland and Revenue have agreed a “one-page” alternative. We have created a template that can be downloaded here – and this form will also be available via our website and social media channels.

Revenue have confirmed that this document can be uploaded by the customer to Revenue myAccount as part of the claim with the following information included:

• Date of pension contribution payment
• Total amount paid
• Type of pension contract to which the contribution was paid – AVC, PRSA AVC, PP or PRSA
• The relevant policy / scheme number (or if a new policy simply insert “new policy, will be confirmed by Life Office in due course”)
• Name and address of the customer
• Confirmation that tax relief was not allowed on the contribution through net pay

The above note should be prepared by the customer themselves or their adviser and uploaded directly by them. Revenue will be publishing an update on the issue – and this is likely to be on their myAccount site.

Communication with customers

Where your customers are making pension contributions and submitting tax returns, you should make them aware of this issue and the straightforward solution provided above.

If you have a query on any of the above, please feel free to contact your Zurich Service Team or your Zurich Life Broker Consultant.