Our Secure Login is changing

As promised, you'll find two demo videos below showing you the new login process along with our FAQ document.

Broker Demo:

We've put together a short demo video showing you what you'll see when you first login to the new 2 Factor Authentication.

Note: The new system is not yet live.

https://www.youtube.com/watch?v=7w6F1MEyPFE

Customer Demo:

We've also put together a short demo video showing you what your customers will see when they first login to the new 2 Factor Authentication. This demo is almost identical to the broker login journey apart from the final dashboard screen they see once logged in.

Please feel free to share this version with any of your clients who may require assistance.

Note: The new system is not yet live.

https://www.youtube.com/watch?v=oG_egUOhGeg

Frequently Asked Questions

We've put together a short FAQ for two factor authentication. This covers most relevant questions that have come up thus far. If you can't find an answer to your question here, please do reach out to your Broker Consultant for more information.